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Credentials

Company Licenses
California Contractors License #739392 C-27, D-49
Department of Pesticides Regulation Qualified Applicators License #39288

Arborwell's Accreditation

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Arborwell is the third company in the state of California (CA003) to receive the Tree Care Industry Association (TCIA) accreditation; a program built on a threefold foundation of ethics, quality and consumer confidence. The program is a rigorous audit and examination of Arborwell’s policies and procedures and acts as our “Seal of Approval” to customers.

What it means to our customers?

The TCIA accreditation is a business practices and compliance audit program ensuring customers that Arborwell has implemented:

► Best business practices
► Ethical business conduct
► Formal training & certification of employees
► Industry, state & federal standards compliance
► Consumer satisfaction through resolution
► Adherence to safety & quality standards
► Better than adequate insurance coverage

Diamond Certified In order to earn Diamond Certified, Arborwell had to apply to be rated by American Ratings Corporation (ARC) and pass each step of its twelve-step rating and certification process.   ARC actually pulls a random sample of past customers from the applicant company’s files and surveys typically 100 customers by telephone.  Not only do the customers rate the applicant company on a 1 to 10 scale for quality, but also they indicate their willingness to return or refer other consumers to the company. Most companies can’t pass the rating because a customer satisfaction survey score of greater than 90 on a 100 scale is required.  In addition, ARC verifies liability and workers’ compensation insurance, state license status, complaint status, business practices, financial stability and legal judgment status. Additionally, ongoing customer satisfaction surveys are conducted to ensure the Diamond Certified Company is maintaining its high customer satisfaction.

Learn More About Arborwell's Customer Service Rating

Safety Certification At Arborwell safety always come first. We have built a culture of safety in our company making it imperative that safety is first and foremost in everything we do.  The company has 6 employees certified by Treecare Industry Association in treecare safety.

Our Industry Affiliations

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To maintain an industry leadership position, Arborwell enjoys both business and professional relationships with many tree and landscape organizations. Our affiliations and participation with the organizations listed below enables our company to share in industry best practices and bring the latest advances in arboriculture technology to our customers in the field.

► International Society of Arboriculture (ISA) www.isa-arbor.com
► Western Chapter of the ISA (WC-ISA) www.wcisa.net/
► Tree Care Industry Association (TCIA) http://www.tcia.org/
► Pesticide Applicators Professional Association (PAPA) http://www.papaseminars.com/
► California Arborist Association (CAA) http://www.cal-arb-association.com/
► California Landscape Contractors Association (CLCA) http://www.clca.org/
► American Society of Consulting Arborists (ASCA) http://www.asca-consultants.org/
► Canopy – Canopy of Trees for Palo Alto Association http://www.canopy.org/